True optimisation
Spiral optimises against your real cost model and constraints — the value you actually care about — not convenient proxies. Conflicting priorities can be accurately described and resolved consistently, according to your needs.
Spiral Scheduler
Spiral Scheduler
Optimise every resource against your true costs — in real time.
Spiral is a complete logistics and true real-time scheduling engine. It models your operation — routes, costs, appointments, parts and assets — then continuously computes the optimal schedule and the next best action for every team. Proven on operations with 10,000+ work items and 5,000+ concurrent resources.
Why Spiral
Scheduling on what's real — not proxies.
True routes
Real travel networks are modelled and used to predict the travel times, with consideration to the time of day, urban slow-downs, islands and restricted access — journey times and distances you can trust, not straight-line estimates.
True real-time
Re-optimised continuously as AVL updates, new work, delays and disruption arrive — emergencies, overruns, breakdowns, sickness, traffic — not a nightly batch.
Models your whole operation
The processes that make a schedule deliverable.
A plan is only as good as what it accounts for. Spiral models the real-world processes around every job — so the schedule it produces is one you can actually deliver.
Appointment booking
Generate ranked, honour-able appointment slots — balancing immediate response with booked work against live availability.
Modelled parts process
Parts lead times and order cut-offs are modelled, so appointments are only offered when the parts can realistically be ready.
Asset management
Skills, capacity and consumables modelled as assets — collected and released across linked stops as work is done.
Emergency & immediate work
Immediate-response targets met by re-planning the live schedule — the right unit, in the right place, right now.
Voluntary, standby & overtime
Roster realities — standby callout, voluntary work and overtime — costed into every scheduling decision. Your contractual rules are part of the model.
Outsourcing & no-solution
When in-house isn’t optimal, Spiral costs outsourcing and the real consequences of not scheduling a job. Appointment rebooking is intelligently delivered as a next best action as soon as it becomes necessary.
Proven at scale.
10,000+
work items
in a single live operation
5,000+
concurrent resources
optimised together
100%
decisions automated
correct solution, hands-off
Real-time
AVL & disruption
re-optimised live
Across many operations
Built for mission-critical mobile work.
Vehicle breakdown & recoveryBuilding maintenanceTelecoms network maintenanceBlue Light EmergencyUtility operations
Deployed today with the UK's largest vehicle breakdown operator.
Low-friction adoption
Plugs into what you already run.
Spiral is a single engine that acts as a plugin for your existing field-force systems — as an automated operator or via direct data coupling — delivering improved efficiency, better customer service and low implementation cost. It communicates over simple JSON streams and supports scenario replay for development and tuning.
Technical overviewSpiral is the engine. Helix is the product.
Helix turns Spiral's real-time optimisation into a complete, deployable workforce management system.