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scheduleObject

A schedule object is one of the principal scheduling objects. It accepts exactly one of:

{
"resource": "resourceObject",
"desk": "deskObject",
"project": "projectObject",
"responsePoint": "responsePointObject",
"surgeZone": "surgeZoneObject"
}
  • resource — performs work and services stops based on skills, roster and location.
  • desk — an indoor location for stops; a stop scheduled for a resource assigns to the same desk, matched by skills, time, rank and location.
  • project — a collection of stops to service toward an objective; allocated to resources by efficiency and business rules.
  • responsePoint — a special project allocated to resources without active stops, positioning them to respond rapidly to new demand.
  • surgeZone — a high-demand region where certain stop types receive reduced priority so more urgent work can proceed.