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Support

Spiral customers get access to a dedicated git repository, shared with Honeywick, for implementation support. All data exchange happens through this secure channel.

  • A testSpiral test harness and a dedicated release built for hardware compliance.
  • Professional upgrade management and testing.
  • Test scripts that let customers and Honeywick:
    • run automated testing of Spiral against business models;
    • test customer Spiral parameter files;
    • submit fault reports;
    • request configuration assistance for business needs.